An error message is appearing when attempting to "Manage passes" on client profiles

Resolved

The issue has been resolved. We apologies for the disruption caused. You will now be able to head to "Manage passes" without any error.

Wed, Jan 28, 2026, 03:29 PM

(3 months ago)

Affected components

No components marked as affected

Updates

Resolved

The issue has been resolved. We apologies for the disruption caused. You will now be able to head to "Manage passes" without any error.

Wed, Jan 28, 2026, 03:29 PM

Identified

We've identified a fix for the error message popping up when you go to manage passes on a client profile. We will keep you updated once this is resolved.

Wed, Jan 28, 2026, 03:03 PM(25 minutes earlier)

Investigating

We're investigating reports {{symptom}} aftecting {{scope}}.

Wed, Jan 28, 2026, 03:00 PM