No components marked as affected
Resolved
The issue has been resolved. We apologise for the disruption caused. Any memberships that were stuck in "payment outstanding" when payment was successfully taken have now be updated to "Active".
Identified
We've identified the cause of the issue where some memberships are stuck in "payment outstanding" despite payment being successfully taken. We'll let you know once this has been resolved.
Investigating
We're investigating reports of some memberships being marked as "payment outstanding" although payment has successfully been taken. We are currently investigating this and will keep you updated once we have any news. Apologies for any inconvenience.